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Posted by in News

Guess what? We launched our new call center website sascallcenter.com and we’re in love! We wanted to make things clear for our clients who are primarily interested in outsourced call center services,

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Did you know that call centers handle about 70% of all business interactions, and manage approximately 46 billion inbound calls a year? They are some pretty big numbers, and those statistics are

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Posted by in Workplace

You practically jumped out of bed from another one of those horrible dreams. Your partner rolls over and asks, “Another one of the night terrors, honey?” You nod sheepishly between chest-heaving sobs

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When I was in college, I used to work for the Alumni Relations Office, and let me tell you, there is no one more distressed than a 70-year-old alum who can’t figure

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Have you ever heard of Talkomatic? Neither did we until we looked it up. As it turns out, Talkomatic was the first instant messaging application, created by Donald Bitzer at the University

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Jane is an amazing small business owner, but she can’t do everything. Between answering her phones and responding to emails, she has no time to WOW new customers. The result: Jane is

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Posted by in Workplace

When something goes wrong with my computer, I get angry. Oftentimes, I get irrationally angry, and start hitting things, which, I’m told, doesn’t actually help my internet connectivity as I would like

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Posted by in Workplace

You practically jumped out of bed from another one of those horrible dreams. Your partner rolls over and asks, “Another one of the night terrors, honey?” You nod sheepishly between chest-heaving sobs

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The 3-letter acronym, PCI, stands for Payment Card Industry. Complying with PCI rules and regulations is mandatory for any retailer or organization that transmits or stores protected cardholder data such as credit

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Posted by in Small Business

I really don’t like to talk on the phone. It’s been that way since I’ve been a little kid. I used to get so anxious that I had to write down what

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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