January is National Soup Month. Aside from the fact that there’s a near 100% chance you didn’t know that, you’re probably wondering what soup has to do with customer support. The answer?

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Why, hello there, and Happy New Year! As the clock struck 12, and 2018 rolled around, billions of people all over the world contemplated their New Year’s Resolutions. Lose weight, read more,

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The North Pole Elves, aka Santa’s Helpers, are an industrious and creative bunch of customer service representatives, without whom the world would be devoid of magical toys and fudge stripe cookies. (Nevermind about the

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