Posted by in Infographics

The fax machine has gone electronic! It all started in 1823 when English inventor, Francis Ronalds, built the first working electrostatic telegraph. Fast forward to 1833, to find Germans Carl Friedrich Gauss

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Role play is a viable business customer service training tool that encourages best practices and thoughtful discussion amongst team members. It can be a little unnerving to “act” in front of your

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You’re ready for your first answering service, but with so many options out there, you have no idea which will work best for your business. We know how tedious the process of

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